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Ask Extension Experts

This is a group of Extension professionals and master volunteers who serve as "experts" in eXtension's "Ask Extension" system. This group will be used as a means of posting news about Ask Extension, as well as a way for the experts to share information with each other. It is a forum meant to supplement the information available at https://askhelp.extension.org.

Tagged With "Updates"

Topic

Updates on 7Jan21

Mark Locklear ·
Good evening -- A new push went out to the Ask Extension server yesterday evening that includes the following fixes: *Expert creation should be repaired *New experts will automatically be set to 'on vacation' after creation *KB pages should have more accurate metadata when shared on social media
Topic

Updates on 14Jan21

Mark Locklear ·
The following updates were deployed to Ask Extension yesterday: Now experts can search by a tag when using advanced search There was an error we were seeing that happened when someone tried to save a change to an expert when there was an error in the form, should be corrected now Please experiment with the search by tags feature and let us know what you think. Thanks!
Topic

Updates on 28Dec20

Mark Locklear ·
Hey folks! We rolled out a number of updates yesterday. Please feel free to test these out and let us know if you have questions or find any issues. We deployed the initial rollout of the Advanced Search feature (Advanced button under the search box) that many of you have requested. *Added warning to the upload-photo section of the question submission page *Fixed a problem in the inline-attachments plugin that didn't allow images to open in a new tab *Standardized date formats in the...
Reply

Re: Updates on 28Dec20

Christa ·
Are you planning to do a screencast on how to use the Advanced Search? I tried it today and I am not getting any results. How do we use Advanced Search in relation to the Search Questions box and the filters for Group and Sort? What is the best order of operations for searching question content?
Reply

Re: Updates on 28Dec20

Mark Locklear ·
@Christa yes, we are planning to do either a screencast or a blog post on advanced search. Hopefully we will share something in the next week. Thanks!
Reply

Re: Updates on 28Dec20

Christa ·
Great! Thanks!
Topic

Updates on 15Jan21

Mark Locklear ·
Admins can now grant experts permission to edit other experts (only admins can change this permission, and experts with this permission cannot change admin accounts). This is similar to the "Helping Hand" feature in the old Ask an Expert system. A minor change to how osTicket serves files to make copying knowledgebase entries over easier (this shouldn't have any visible changes to users)
Topic

Updates on 17Mar21

Mark Locklear ·
Fixed a phrasing mistake on the question-tags page Changed it so Baltimore City County should appear next to Baltimore County Changed the reassignment algorithm to check the assigned groups location instead of the question location Non-admins can no longer make other users admins New experts no longer have super-expert privileges by default Fixed an error that was causing super-experts to lose their super-expert privileges when a non-admin edited their profile The footer is now up on secured...
Topic

Updates on 9Apr21

Mark Locklear ·
The Ask Extension production server has been updated with the following fixes: Counties that had been missing from the widget should be visible again Expert's vacation status should now be visible from the directory Note notification emails should now go out to the assigned expert You can now see if a question is locked from the queue
Topic

Updates on 20Apr21

Mark Locklear ·
-Experts should now be able to reopen a closed question if they have editing permission - Standardized language about inactive experts ('Retired' vs 'Locked'/'Disabled') - Added the ability for experts to reassign a question to their own group in order to reassign the question to a new expert - Reopened questions are now reassigned to the original expert, additionally that expert will always receive a notification that there's a new response (even if they're on vacation)
Topic

Updates on 18 Jun 21

Mark Locklear ·
*Fixed the spelling of Extension *Added an option to email group leads when a question is overdue *Made it so users autocomplete won't change a fixed location on the widget *Added the new analytics setup *Disabled groups should no longer show in reassignment search *Fixed the white error box when trying to reassign a question with no group *Removed the 'create user' button on the expert panel
Topic

Updates on 22July21

Mark Locklear ·
The following updates were deployed on 22July21: *Expert and Client login screens now have some additional validation *Ensures that the widget won't allow the user to start writing a question if the site is down *Additionally, it does a check when submitting the question and if the question isn't successfully submitted to the site then it warns the user. *Removed references to 'Organizations' *Question tags are now shown in the question details *Experts can now click a tag from the question...
Topic

Updates on 8Sept21

Mark Locklear ·
The following updates were deployed on 8 Sept. 21 *Added a plugin that allows admins to add a banner with a message to the homepage *Overdue question reminders are now resent every day *The collaborator feature now allows experts (instead of questionaskers) to be added *Collaborators are now notified on internal notes *A watch button has been added to questions to allow experts to quickly add themselves as a collaborator *The icon for 'edit tags' on questions has been changed to be unique...
Reply

Re: Updates on 8Sept21

Former Member ·
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Reply

Re: Updates on 22July21

Former Member ·
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Reply

Re: Updates on 18 Jun 21

Former Member ·
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Reply

Re: Updates on 14Jan21

Former Member ·
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Reply

Re: Updates on 9Apr21

Former Member ·
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Re: Updates on 15Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Reply

Re: Updates on 18 Jun 21

Former Member ·
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Reply

Re: Updates on 14Jan21

Former Member ·
How can I use this Xtension on a Mod APK site like this?
Reply

Re: Updates on 7Jan21

Former Member ·
hi, how did you fix these errors? does it run smoothly on fall guys platform?
Reply

Re: Updates on 17Mar21

Former Member ·
Those are the detailed headline articles. lolbeans
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Re: Updates on 20Apr21

Former Member ·
These extension experts really don't know what their work is about, do they? Some of these experts were hailed as to offer the best australian essay writing service , but unfortunately, I came to know exactly then that they aren't experts at all. Their work is poor.
Reply

Re: Updates on 14Jan21

Former Member ·
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Reply

Re: Updates on 14Jan21

Former Member ·
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Reply

Re: Updates on 14Jan21

Former Member ·
You look great today . Monitor .
Reply

Re: Updates on 18 Jun 21

Former Member ·
I just haven't been able to find the right extension experts in this regard, and I really hope that I do so soon enough. Even the Best Assignment Help Services in the UK couldn't help me find such experts. I don't know where to look anymore.
Reply

Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 14Jan21

Former Member ·
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Re: Updates on 20Apr21

Former Member ·
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Reply

Re: Updates on 7Jan21

Former Member ·
These extension experts don't know anything at all. I asked them how to write an essay , but they didn't even know anything about that either. Who made these guys experts in the first place?
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