What is the Response Time in the Dashboard? The explanation isn't clear to me. Is this the number of hours I was signed in while answering questions? "Shows an average response time by an Expert, in hours, to question correspondence."

I have always thought that response time is the interval between the moment at which the operator at the terminal enters a request for a response from the computer and the moment at which the response information item is received at the terminal. For example, on the site soirishcasino you click on the "PLAY NOW" button and here is the time that will be spent from clicking on the button to going to the page that was embedded in the button and is the response time.