Transactional and Transformational leadership are different. Different in their approaches. Almost opposites in application.
- Transactional leaders focus on the task. Focus on the process of getting work done
- Transformational leaders focus on people. Focus on engaging & inspiring
There is a need for both. A need to fix processes to remove barriers to getting work accomplished. A need to coach people to become the person they want to be.
"Failure is an event, not a person."
Fix processes so the "event" serves the people interacting with it really well.
Coach people because they're not things to use for the enterprise, they're people to be loved!