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The Art of Connection: Empowering Professionals to Respond Positively to Challenging Behaviors – Part 1

The Art of Connection: Empowering Professionals to Respond Positively to Challenging Behaviors – Part 1

About This Webinar

There are many factors that affect behavior, such as attention deficit disorder/hyperactivity disorder (ADD/ADHD), language difficulties, information processing disabilities, prenatal/postnatal conditions, and others. Behavior is usually labeled as positive or challenging. However, it is important for professionals to understand that many children display “mistaken behavior,” and this “behavior” must be viewed as a way of understanding the child and what the child is trying to communicate. It is critical that professionals use positive guidance practices to teach the child appropriate responses to different situations. In this webinar we discuss the factors that impact children’s behavior and how professionals respond to the different behaviors children present.

Learning Objectives:
In this webinar we will:
1. Determine the impact of physiological and conditional factors that impact behavior in young children (birth – 5 years)
2. Identify and explain the three levels of Harlow’s mistaken behavior.
3. Describe the considerations that must be taken when children display mistaken behavior.
4. Describe how guidance can be used to reduce the need for mistaken behavior.


Dr. LaShorage Shaffer

Dr. Shaffer has worked in early childhood/early childhood special education for over 20 years.  She earned her doctorate in Special Education from the University of Illinois at Urbana-Champaign. Currently, Dr. Shaffer is an Associate Professor in Early Childhood/Early Childhood Special Education at the University of Michigan-Dearborn in the Department of Education, joining the faculty in 2011.

Continuing Education (CE) Credit

  • Early Interventionists and Early Childhood Educators: This webinar offers CE credits through the Early Intervention Training Program (EITP) at the University of Illinois
  • Illinois Early Care & Education Providers: This webinar is a Gateways to Opportunity Registry-approved Training for early care and education professionals in Illinois.
  • Certified Family Life Educators: An application to provide 1.5 Continuing Education Credits for the Certified Family Life Educator (CFLE) program from the National Council on Family Relations has been submitted.
  • Family & Consumer Sciences Professionals: An application to provide 1.5 PDUs towards CFCS from the American Association of Family & Consumer Sciences has been submitted.
  • Social Workers, Licensed Professional Counselors, and Licensed Marriage and Family Therapists:  An application to provide 1.5 CE credits for Social Work, LPCs, and LMFTs from the University of Texas at Austin, Steve Hicks School of Social Work has been submitted. Check with your state licensing agency for reciprocity and/or credit approval if licensed for other professions or in one of the following states: CO, FL, HI, IA, KS, KY, MI, NY, ND, OH, OK
  • Certificate of attendance

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About the Extension Foundation

The Extension Foundation was formed in 2006 by Extension Directors and Administrators. Today, the Foundation partners with Cooperative Extension through liaison roles and a formal plan of work with the Extension Committee on Organization and Policy (ECOP) to increase system capacity while providing programmatic services, and helping Extension programs scale and investigate new methods and models for implementing programs. The Foundation provides professional development to Cooperative Extension professionals and offers exclusive services to its members. In 2020 and 2021, the Extension Foundation has awarded 85% of its direct funding back to the Cooperative Extension System, 100% of funds are used to support Cooperative Extension initiatives. 

This technology is supported in part by New Technologies for Ag Extension (funding opportunity no. USDA-NIFA-OP-010186), grant no. 2023-41595-41325 from the USDA National Institute of Food and Agriculture. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the U.S. Department of Agriculture or the Extension Foundation. For more information, please visit You can view the terms of useat

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