Skip to main content

Summit Panel Discussion: From Good To Great


The NTAE Incubation Summit provided attendees with valuable insights and discussions for NTAE teams currently going through the incubation track. This event was an opportunity for teams to collaborate and receive support to help propel them forward in their projects. Participants had the opportunity to learn from speakers, engage with mentors and professionals, and share their own experiences and projects.

One of the panel discussions at the Summit was  "Ways to Take Your Work from Good to Great," led by Chuck Hibbard, NTAE Catalyst and featured Jill Baker-Tingey, the 2022-23 NTAE Fellow from the University of Nevada-Reno, and Rose Hayden-Smith, NTAE Key Informant and the 2020-21 NTAE Fellow. During the session, Jill shared insights and experiences from leading the Heart & Hope program. She discussed her team's evolution, the challenges they faced, and the steps taken to grow unity and collaboration. The discussion highlighted the critical role of team culture in achieving program goals and the importance of strong relationships within the team.

The Heart & Hope program focuses on breaking the cycle of domestic violence by fostering protective factors in healthy homes. It provides survivors with resources and skills to strengthen their relationships and find hope for the future. The program consists of a 9-week research-based intervention for parents and children, emphasizing teaching social-emotional skills and strengthening family cohesion. The program's outcomes center around the knowledge gained by parents and children, as well as the resulting behavioral changes.

During the panel discussion, Jill spoke about the team's strength in collaboration built on mutual respect and regular communication. Chuck engaged Jill in a discussion about the team dynamics and their evolution from a committee to a cohesive unit. He referred to Peter Drucker's quote, "culture eats strategy for lunch," and asked Jill to share insights into their team's culture. Jill highlighted intentional efforts to empower staff working with families and children. The team meets weekly, presenting a united front and addressing family needs. They also implemented professional development sessions to share knowledge and insights, to create a culture of mutual support and respect within the team. Inclusivity was prioritized through training and debriefing sessions, emphasizing effective communication and connection. The team also modeled respectful behavior, recognizing its impact on their interactions with the families they served.

Chuck concluded by emphasizing the challenges and significance of building a strong team culture. He commended Jill's team for their dedication to addressing domestic violence, emphasizing the importance of cohesion, empathy, and commitment to making an impact. Jill agreed, noting the alignment of their team's actions with the program's goals and the families they aimed to support.

Thanks to our panel for a great conversation! Watch the full panel here.

Add Comment

Comments (0)


About the Extension Foundation

The Extension Foundation was formed in 2006 by Extension Directors and Administrators. Today, the Foundation partners with Cooperative Extension through liaison roles and a formal plan of work with the Extension Committee on Organization and Policy (ECOP) to increase system capacity while providing programmatic services, and helping Extension programs scale and investigate new methods and models for implementing programs. The Foundation provides professional development to Cooperative Extension professionals and offers exclusive services to its members. In 2020 and 2021, the Extension Foundation has awarded 85% of its direct funding back to the Cooperative Extension System, 100% of funds are used to support Cooperative Extension initiatives. 

This technology is supported in part by New Technologies for Ag Extension (funding opportunity no. USDA-NIFA-OP-010186), grant no. 2023-41595-41325 from the USDA National Institute of Food and Agriculture. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the U.S. Department of Agriculture or the Extension Foundation. For more information, please visit You can view the terms of useat

Link copied to your clipboard.