Tagged With "Complaints"

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Questions or Complaints?

Karl Bradley · 3/23/2111:12 AM

“Only self-confidence makes freedom & dissent possible. An organization that brainwashes employees to think alike will only breed complacency & make itself unappealing to anyone who might inject some oxygen into it.” – Ricardo Semler Think about a time when you were offended by a complaint. Perhaps it was a question someone posed. Did it feel like it was directed at you in a meeting in front of others? Do you remember your response? Was it appropriate for the situation? Was it...

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