Tagged With "Working with Difficult Clients"
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SAMHSA Training & Technical Assistance Resources Related to COVID-19
The Substance Abuse & Mental Health Services Administration (SAMHSA) has put together a list of COVID-19 training and technical assistance resources to help address the mental health/substance use disorder impacts in rural communities. You can access a copy of that list here and attached to this blog post.
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EMPATHY
Help! My empathy meter is falling & I need to know how to bring it up! If you're confused about the difference between sympathy, empathy & compassion you're not alone. Too often these "cousins" are misused so here's a quick run-down... Sympathy When we act out of sympathy we're not really connecting with the other person. It means we understand what the person is feeling. It's pity for them. Empathy When we act out of empathy, a connection emerges with the feelings of the one who is...
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Results from the July 2020 Farm Journal Story Lead Contest
In May, the eXtension Foundation launched a monthly story lead contest in partnership with Farm Journal in the Farm Journal Monthly Story Lead Contest sub group here in Connect Extension. Monthly winners, along with their Extension Directors and Administrators, have the chance to work with Farm Journal to further develop their story and have it published in Farm Journal media. The topic area for the July 2020 contest was about how Extension is empowering farmers to maximize their use of...
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FOLLOWERS or JOINERS?
My curiosity about leadership & management led me to connect with Don Shapiro of First Concepts Consulting. We had a great conversation about our mutually favorite topic...leadership! Here's his site where you can find out more about his offerings, thought leadership, etc... First Concepts Consulting During our conversation, he had two important insights... *Over the last 20 years (or so), there has been an almost exponential increase in the focus on leadership. Ok, maybe exponential...
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Recap of "DNA Demystified" Virtual Chat
Summary of discussion Q&A from virtual chat 'DNA Demystified" We had a great discussion of several topics, with probing questions and lively discussion. Below is a summary of a select few. For the full chat, see the archive at https://connect.extension.org/...stified-virtual-chat Query: What DNA and genetics basics should Cooperative Extension professionals understand? Summary: At least the basics up to first year college. We should know about basic structure and function of DNA, and how...
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Organizations Partner to Combat the Digital Divide by Launching Searchable Wi-Fi Map for Needed Broadband Connections
American Connection Project organizations launch an interactive tool for users to locate more than 2,300 free Wi-Fi locations in 49 states ARDEN HILLS, MINN. (October 20, 2020) – Several partner organizations today announced the launch of the American Connection Project (ACP) interactive Wi-Fi map. The map provides a free resource to help the public locate more than 2,300 free Wi-Fi locations across 49 U.S. states. The map includes Wi-Fi locations from Land O’Lakes, Inc. and its ag retail...
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Let’s Talk GMOs: A New Online Course from UConn CAHNR
Are you confused or do you have questions about GMOs? Do you feel inadequate when discussing GMOs? Are you given opposing information of GMOs and not sure what is right? Do you wonder how the misinformation about GMOs spreads like a wildfire? UConn’s College of Agriculture, Health and Natural Resources is offering a new online course, Let’s Talk GMOs: Creating Consistent Communication Messages . This course introduces participants to the basics of genetically modified organisms (GMOs). They...
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Practicing Connection in a Complex World: Working Out Loud
In this episode , hosts Jessica Beckendorf and Bob Bertsch explore john Stepper’s Working Out Loud framework in the context of building relationships for resilience. Jessica and Bob discuss five elements of Working Out Loud: purposeful discovery, relationships, generosity, visible work, and growth mindset. Subscribe on Apple Podcasts (iTunes), Google Podcasts , or Stitcher , or you can listen on our website .
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6 Thoughts
We always show up for what we believe in. Life is a journey & we're always on the way. Are you headed in the direction you want? In reflection... Are you showing up for others in line with your values? Are you worrying about things you can't change but aren't willing to put effort into changing them? Are you caring, collaborating, coaching? What behaviors do you tolerate? We all get what we tolerate. Who have you helped recently? 6 Thoughts from Marshall Goldsmith 1. How smart or right...
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Key Takeaways: Using Data to Understand the Community You Serve
Key Takeaways: Using Data to Understand the Community You Serve Approximately thirty participants -- Extension professionals from all over the US, from Oregon to Ohio, Connecticut, and Virginia -- joined us today for a productive Connect Extension Virtual Chat on Using Data to Understand the Community You Serve. We discussed their experiences with data, their data-related needs, and and how we might best design and bring data literacy resources to Extension. You can access the chat...
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Workforce Readiness & Makerspace Team from Oregon Brings Community Partners to Impact Collaborative Summit, Wins Seed-Funding Grant for Western Region
“The Impact Collaborative provided an ideal space for the Malheur Workforce Readiness team to work through a structured process that challenged their thinking and assisted them with building a strong, informed, foundation. It equipped them with critical insights on how to best evaluate their program and the potential impact, and better communicate and engage with their partners moving forward” - Anita Azarenko, Interim Vice President - Outreach and Extension, Extension Director, Oregon State...
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Atomic Habits: An Extension Conversation About Moving Forward in the New Year
James Clear’s book, Atomic Habits: Tiny Changes, Remarkable Results , was the subject of a recent Connect Extension Virtual Chat. The hour-long interaction stimulated participants to extend Clear’s lessons into vignettes describing their personal and professional experiences with habits. The recorded chat can be found here . Atomic habits are intended to be small and easy to do-thus reinforcing their value by becoming a part of one’s identity. Multiple atomic habits can begin to influence...
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Registration Open: Let’s Talk GMOs Online Course
Are you confused or do you have questions about GMOs? Do you feel inadequate when discussing GMOs? Are you given opposing information of GMOs and not sure what is right? Do you wonder how the misinformation about GMOs spreads like a wildfire? UConn’s College of Agriculture, Health and Natural Resources is offering a new online course, Let’s Talk GMOs: Creating Consistent Communication Messages . This course introduces participants to the basics of genetically modified organisms (GMOs). They...
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Good Soil!
The people we surround ourselves with are more valuable than words can often express. Recently, an old friend popped into my mind so I reached out to catch up. He was amazing, generous & supportive as always. We spoke about many things but the most prevalent & surprising was workplace culture. He spent some 27 years in the newspaper business only to be unceremoniously let go in the name of “progress”. Their loss was another’s gain. His one-of-a-kind voice & magnetic temperament...
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2 Types of Leadership
The most simple definition of leadership is...leadership is influence. Everyone has it. Do you know why you're using it? If your why is off then the how won't matter. Patrick Lencioni consistently delivers & his latest book is no exception! In "The Motive" he shifts his focus on helping us understand the importance of why we're leading in the first place. He presents... There are 2 reasons people want to become a leader: to do whatever is needed to serve the people OR for rewards like...
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A Plan to Stick Together
"So much of what we call management consists of making it difficult for people to work." -Peter Drucker We never really get clarity, we're always seeking it. Here are some points of clarity to help bring people together because... "We don't have to do it all alone...we were never meant to." -Brene' Brown Leadership vs Management Let's stop calling leadership, management & management, leadership. Management is for resources, leadership is for people. The Scarcity of Time When a critical...
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Your Leadership Puzzle (Part 1)
Clues to guide leadership development often prove to be more art than science. Many of these concepts live in the part of our brain that deals with feelings & not language. This fact alone can make conveying them difficult at best (I'll still try!). Here are some of the pieces we can utilize to begin the journey of putting together our leadership puzzle. PASSION We all find time to do the things that are most important to us. What do you spend 5 hours doing & it seems like 5 minutes?
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Your Leadership Puzzle (Part 2)
Every day we encounter a myriad of issues that can make leadership puzzling. One of these is the pace of change. The world is changing at a speed faster than humans have ever experienced before due largely to technological advances. This fact alone makes our leadership foothold paramount to balancing the needs of the people & enterprise we serve. Some of the same themes keep appearing. The human skills we often don’t realize we’re utilizing. Awareness is the key for those who’ve decided...
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How Networks Can Help Reduce Stress
Does your network help reduce your stress? Earlier this year, we had the opportunity to talk with Naava Frank and Ziva Mann, authors of the article " How to Reduce Stress and Increase Learning: The Power of Professional Networks ." Join us as we discuss how our network connections can help support us in difficult times. Naava is the director of Knowledge Communities where she consults to foundations and nonprofits to launch and support the growth of networks and communities of practice. Ziva...
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University-wide Engagement and the Transdisciplinary University
Photo by Hans-Peter Gauster on Unsplash Lou Swanson, Emeritus Vice President of Engagement, Colorado State University Scott Reed , Vice Provost Emeritus, Outreach and Engagement, Oregon State University Blah blah ‘….. disciplinary ’ - what’s the difference? Each is quintessential in their power to produce knowledge. It is not a matter of which type of academic inquiry is better than the others. But one of these, a single author writing within the narrow foci of a single sub-discipline tends...
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Re: Procrastinate now...don't put it off!
There is a term used in engineering called OBE. Overcome By Events. It refers to a decision or task that you were slated to make but before you were able to, something changed and the decision or task is no longer required. OBEs can be bad i.e. I had the winning lottery numbers but never got around to buying a ticket. They can also be good when some difficult decision or task is no longer required. When I run across a task or decision that I must do, I often evaluate the OBE index and act...
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Keep Your Patients Healthy Throughout Adulthood by Improving Nutrition
Authors : Dana DeSilva, PhD, RD, ORISE Health Policy Fellow, and LT Dennis Anderson-Villaluz, MBA, RD, LDN, FAND, Nutrition Advisor, U.S. Department of Health and Human Service's Office of Disease Prevention and Health Promotion Adults’ dietary patterns often reflect habits that they established during childhood and adolescence. Sometimes, this means carrying unhealthy habits into adulthood — but it’s never too late to make changes. Health professionals can use the Dietary Guidelines for...
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Re: Resilience in action...
Thanks for these tips! We're working on a grant proposal to work with Coop Extension professionals to train in the use of improvisation tools and techniques ("yes...and", focussed listening, "accepting the offer") for communication. These improv skills offer a way to increase confidence and comfort when having to enter "difficult" stress and mental health conversations with farmers and clients. Your list for "resilience" is right in line with what we are focussed on...
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Meet or Work
There you are, attending another meeting struggling to stay engaged. Why? We want to be there (but our mind is wandering), we're interested in the reason it's taking place (but the slides are so boring) & most importantly we're ready to participate (if we ever get asked). This all too familiar scene seems to plague us even with so many great ideas floating around to make it better. Transparency of information & the speed at which it flows can make all the difference in focusing on...
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Re: Meet or Work
I love it! The Einstein quote is great! Thank you for providing a framework for a productive meeting. To extrapolate your example of how being 5 minutes late costs an hour because you are holding everyone up…a one hour meeting of 10 people that is ineffective results a waste of 10 person-hours. That kind of waste would not be tolerated in most organizations if it was properly identified as such.
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UC ANR is hiring a Statewide Director, Communities, Nutrition and Health
Dear Colleagues, Please follow the link to learn more about the position and apply/share the information: https://ucanr.edu/About/Jobs/?jobnum=1824 The closing date is September 3, 2021. Thank you, Tatiana tavoce@ucanr.edu
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The choice of success...
Do you choose to succeed? Successful people very often believe they're doing what they're doing because they choose to...not because they have to. They are committed, not simply compliant. This is normally a positive belief. Here's the issue... The more committed we are to anything, the harder it is for us to admit it's not working. This is very difficult for any successful person who's committed, chose to do it and who's heart & soul is in it. It's great to believe we're committed. It's...
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Let's Talk GMOs Online Course Available
Are you confused or do you have questions about GMOs? Do you feel inadequate when discussing GMOs? Are you given opposing information of GMOs and not sure what is right? Do you wonder how the misinformation about GMOs spreads like a wildfire? UConn’s College of Agriculture, Health and Natural Resources is offering an online course, Let’s Talk GMOs: Creating Consistent Communication Messages . Participants are introduced to the basics of genetically modified organisms (GMOs). They will learn...
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In Conversation with Dr. Rick Klemme
Dr. Rick Klemme grew up on a farm in east-central Illinois. He received his BA in economics and math from Illinois State University. He later earned an MA and Ph.D. in agricultural economics from Purdue. Rick began his nearly four-decade Extension career as an agricultural economist at the University of Wisconsin-Madison (UW). He later became Dean and Director of UW Extension. Rick transitioned from that assignment to serve as the Executive Director of Extension’s Committee on Organization...
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New Job Opening: Manager, Climate-Smart Ag Interactive Programming - Farm Journal's Trust In Food
I'm sharing the following opening in case anyone in the Extension community might have recommendations for a great person to fit the needs of this role -- recognizing you all work with so many fantastic collaborators across the U.S. Please feel free to email any questions or recommendations to me at NBirt@FarmJournal.com. Thank you! -Nate Birt, Vice President, Trust In Food , a Farm Journal initiative Trust In Food, a fast-growth startup division of 145-year-old Farm Journal, seeks a...
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ICYMI: Shop Simple with MyPlate and More MyPlate Updates!
Last week, we were joined by the MyPlate team from the USDA Center of Nutrition Policy and Promotion (CNPP) for a preview of two MyPlate tools that will help Americans make healthy food choices. Big thanks to @Barbara Jirka from USDA-CNPP for helping to organize this! New to the USDA - Shop Simple with MyPlate , allows individuals to find cost-saving opportunities in their local area and discover new ways to prepare budget-friendly foods. The panelists presented the background on the...
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A One Hour End-of-Year Financial Checkup
Like a medical exam, a review of clients’ finances can identify strategies to improve their “financial fitness” and screen for potential problems, such as a high debt-to-income ratio. This article features 10 diagnostic tools to assess the strengths and weaknesses of a client’s financial situation that can be reviewed in a one-hour appointment.
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Downsizing Holiday Debt
Families often have leftover holiday debt hanging over their heads like a big dark cloud. What can you do to help these clients? Below are 5 time-tested debt repayment steps to consider using.
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Moving Your New Year’s Resolution to a SMARTer Goal
by Sara Croymans, MEd, Extension Educator, University of Minnesota Extension and PI for MFLN Family Transitions It is so hard to believe that we are already well into the second week of January. With the new year comes discussions about setting resolutions to move us closer to an identified goal. According to the latest Economist /YouGov Poll , the most popular resolutions are to become healthier, personal improvement or happiness, and of course, losing weight. Individuals may experience...
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Teamwork Part 3: We're always seeking clarity!
There’s a software development company in Ann Arbor, Michigan called Menlo Innovations . One of the ways they provide structure & clarity in their company is with their project managers and developers. To encourage developers to provide real-time information, good or bad, they instituted a very simple predictable process. When the developer needs to communicate anything to the project managers, the project managers have been asked to simply smile & say “thank you”. This encourages...
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A Philosophy for Working on Wicked Problems
A wicked problem is a term used in policy analysis to describe an environmental situation where no matter what policy actions are taken there are still going to be unacceptable losses. Examples of wicked problems can be found in climate change, endangered species, invasive species and environmental justice issues. In order to deal with the psychological stress of threat and uncertainty associated with wicked problems many people are tempted to take a strong position, such as moral outrage.
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How to Help Your Client Balance Saving Money Versus Paying Off Debt
Finding the balance between paying off debt and saving more money can be overwhelming. While it may be tempting to focus on one or the other, it may be possible to both save money and pay off debt at the same time with the right plan. Paying Off Debt The first step to paying off debt is knowing what is owed. Clients should make a list of their debts including the lender’s name, the total amount owed, the monthly payment, and the interest rate. Before attempting to save any income, they...
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Let's Talk Money
University of Illinois Extension is providing a series of six free online workshops to help families learn about personal finances as well as strategies for talking about money. The workshops are held each Thursday evening beginning May 5. The one-hour sessions start at 6:30 p.m. Registration is required at go.illinois.edu/TalkMoney to receive Zoom connecting information. If a reasonable accommodation is needed to participate, contact Camaya Wallace Bechard , Extension consumer economics...
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What I learned from a 5-day challenge...
These days it seems everyone is doing some kind of "challenge". Truthfully, these make me pretty skeptical and after they try to sell something to you for the first 20-minutes I'm out. This time I stuck with it! Just finished reading " Soundtracks " by Jon Acuff and was curious to learn more about his work. BAM! His Overcoming Overthinking Challenge appeared on his feed and I signed up. Here are the nuggets from each session... Opening The 2 most powerful word in the English language are "me...
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An Important Tool for Strengthening Couples’ Relationships in the Wake of COVID-19
by Karen Shirer, Ph.D. In Brief Relationship education (RE) for individuals, couples and families can provide critical support in recovering relationship health after disruptive events like the COVID-19 pandemic. A new podcast series on RE focuses on three important RE programs and resources — the NERMEM , Healthy Relationship and Marriage Training and Elevate for Couples . Dr. Ted Futris shares examples for applying the model’s components to your work with individuals and families in...
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Three Keys to Sustainable Change: The Path toward Social Justice and Supporting the Well-being of Diverse Families
The path of change towards social justice and supporting the well-being of diverse families may, at times, be difficult for professionals who serve families.
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Pillars of Successful Transition - Models to help Service Members and their Families Prepare for the Military to Civilian Transition
What Extension programs do you have related to these topics that could support service members as they transition to civilian life?
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Resources from Program Center Stage Feature- Utah's Remote Online Initiative Program
In the August Program Center Stage session titled "Empowering Rural Communities Through Remote Work: An Introduction to Utah's Remote Online Initiative Program," the Utah State Extension team taught us about their program that's making a significant impact in Utah's rural community. The Remote Online Initiative Program is a new Utah State Extension program that helps rural communities prepare for the future by providing specialized #RemoteWork training and career coaching. Dr. Paul Hill and...
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Info and Resources for the New Phase of EXCITE Programming
The EXCITE Project had an info-session last week to announce the details of the new phase of funding that will continue to support the work of adult immunization education. This programming opportunity is open to all Land Grant institutions regardless of previous EXCITE participation. This system-wide effort is a model of how Extension can utilize shared resources, lessons learned best practices and a focus on local needs to create a large impact. As announced last week, this new phase of...
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NEW Trauma-Informed Nutrition Online Course
Oregon State University Extension Service and the SPOON Foundation are proud to collaborate on Nourished and Thriving Children , a FREE online trauma-informed nutrition and feeding course. This course was created with foster families in mind, but is appropriate for anyone who cares for or supports a child who has experienced trauma. Participants will learn the 6 principles of trauma-informed nutrition and examples of how to implement the strategies at mealtimes. Hear directly from foster...
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Pillars of Successful Transition - Models to help Service Members and their Families Prepare for the Military to Civilian Transition
By Jenny Rea, Ph.D. While many separating Service members successfully adapt to civilian life, 40 to 75% describe some difficulties managing this major transition (Castro & Kintzle, 2017; Zoli, Maury, & Fay, 2015). For instance, within the first year of transitioning to civilian life, Veterans face increased challenges with homelessness, family integration, employment, post-traumatic stress disorder (PTSD), and substance abuse, all of which can increase the risk for suicide ( VA,...
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Here’s the best stuff I heard from the NTAE Showcase...by Catalyst Dr. Scott Reed
On September 22nd, a "showcase" for NTAE year three projects was held to recognize their outstanding work over the past year. The NTAE teams presented an overview of their project f or past and current NTAE teams, Directors & Admin, NTAE grant support staff, Extension Foundation staff, and others. Following the presentation, the Extension Foundation Catalyst Scott Reed sent teams observations from the project showcase and words of inspiration. After hearing from all the project teams Dr.
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EXCITE Program Shares Regional Impact Stories
We are pleased to share with you a regional compilation of data for the EXCITE project. The EXCITE project was truly a system-wide effort, encompassing institutions from all 6 regions. These infographics are intended to provide an understanding of the regional and national efforts of the institutions that participated in EXCITE. This data originates from the monthly reports submitted by the institution and is inclusive through July, 2022. Each region has a file folder that contains images of...
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Extension's Role in Addressing Social Isolation.
At a recent Cornell Cooperative Extension (CCE) Community and Public Health Program Work Team (PWT) meeting, the topic of social isolation was discussed. Groups of Extension educators from across New York State spoke about how their existing work supports people navigating social isolation. There were also a number of ideas on how Extension could play a larger role in partnership with other health-focused community-based organizations to address this issue. What are folks doing in your LGU...
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Re: Extension's Role in Addressing Social Isolation.
So jealous I wasn't a fly on the wall for this conversation! I think this is a critical population that we so often miss/overlook/under engage.