North Carolina State University, Oregon State University, and The Ohio State University have all launched eXtension’s Ask an Expert (AaE) widget statewide. But each chose to march on a different path to implement the system, using different approaches to wrangling questions, rewarding responders, using volunteers, and promotion. This session will provide brief overviews from each state along with time for discussion and questions. Participants will be exposed to contrasting ways of using AaE and technology to reach clientele online, and encouraged to find the best fit for implementing the system in their state.
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