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Ask an Expert: Strategies Used by an Experienced CoP

Learn how one of eXtension's pioneer CoPs, Financial Security for All (FSA), manages the Ask an Expert process from start (incoming consumer questions) to finish (published FAQs). Dr. Barbara O'Neill, Rutgers Cooperative Extension, will discuss strategies that the FSA CoP uses to streamline the process of replying to consumer questions in a timely manner and converting incoming AaE questions to FAQs. Obstacles, challenges, and solutions will also be discussed.

http://connect.extension.iasta...p49018059/

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This website is supported in part by New Technologies for Ag Extension (funding opportunity no. USDA-NIFA-OP-010186), grant no. 2023-41595-41325 from the USDA National Institute of Food and Agriculture. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the U.S. Department of Agriculture or the Extension Foundation. For more information, please visit extension.org. You can view the terms of use at extension.org/about/terms.

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