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Common Consumer Frauds & How to Avoid Them

CEU approval for MFLN Personal Finance webinars expires 3 years after the live event. CEUs are no longer available for this webinar.For more information and to earn CEUs from more current webinars click here.

Dr. Barbara O'Neill of Rutgers University and Carol Kando-Pineda of the Federal Trade Commission will present this session on behalf of the Military Families Learning Network.
Several groups of Americans are particularly susceptible to fraudulent practices including older adults and young enlisted service members. In addition, some frauds, such as hacked data bases, are beyond an individuals’ ability to control. Thus, everyone needs to know about common consumer frauds and how to reduce the risk of becoming a fraud victim. This 90-minute webinar will focus on three common types of consumer frauds: identity theft, investment fraud, and income tax refund fraud. It includes a description of fraud risk factors, a personalized identity theft risk assessment quiz, resources for personal and/or professional use, research findings about identity theft risk reduction practices, and a discussion of how to adjust income tax withholding to have a low or no refund for potential tax identity thieves to steal.

How to Join This Webinar

To connect by computer to this webinar, which is hosted by DoD, you must install security certificates if you are not on a military installation. Instructions for can be found:http://create.extension.org/sites/default/files/DCODoDCertificateInstallation.pdf .
For those who cannot connect to the Adobe site by computer, an alternative viewing of this webinar can be viewed via Ustream at http://www.ustream.tv/channel/milfamln 

To connect to the Adobe webinars using the iPhone, iPad, and Droid apps, search for DCO Connect in the respective stores.
No registration is required. Just prior to the webinar, join by clicking on the link under the "location" heading below.

Speakers
Dr. Barbara O’Neill, financial resource management specialist for Rutgers Cooperative Extension, has been a professor, financial educator, and author for 35 years. She has written over 1,500 consumer newspaper articles and over 125 articles for academic journals, conference proceedings, and other professional publications. She is a certified financial planner (CFP®), chartered retirement planning counselor (CRPC®), accredited financial counselor (AFC), certified housing counselor (CHC), and certified financial educator (CFEd). Dr. O’Neill served as president of the Association for Financial Counseling and Planning Education and is the author of two trade books, Saving on a Shoestring and Investing on a Shoestring, and co-author of Investing For Your Future, Money Talk: A Financial Guide for Women, and Small Steps to Health and Wealth.  She earned a Ph.D. in family financial management from Virginia Tech and received over three dozen awards for professional achievements and over $900,000 in funding for financial education programs and research.

Carol Kando-Pineda is Counsel in the FTC’s Division of Consumer and Business Education where she leads teams to create and distribute free resources to help people spot, stop and avoid fraud, manage their money and make wise buys. Those resources include print materials, websites, social media posts, interactive content, audio, and video. She also builds outreach partnerships with large organizations, like the military community and library systems. Carol began her FTC career as a staff attorney bringing false advertising cases ; she then became the agency’s Legislative Counsel, serving as a liaison between the Commission and Congress. She earned her A.B. from Harvard College and her J.D. from Suffolk University School of Law.



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About the Extension Foundation

The Extension Foundation was formed in 2006 by Extension Directors and Administrators. Today, the Foundation partners with Cooperative Extension through liaison roles and a formal plan of work with the Extension Committee on Organization and Policy (ECOP) to increase system capacity while providing programmatic services, and helping Extension programs scale and investigate new methods and models for implementing programs. The Foundation provides professional development to Cooperative Extension professionals and offers exclusive services to its members. In 2020 and 2021, the Extension Foundation has awarded 85% of its direct funding back to the Cooperative Extension System, 100% of funds are used to support Cooperative Extension initiatives. 

This technology is supported in part by New Technologies for Ag Extension (funding opportunity no. USDA-NIFA-OP-010186), grant no. 2023-41595-41325 from the USDA National Institute of Food and Agriculture. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the U.S. Department of Agriculture or the Extension Foundation. For more information, please visit extension.org. You can view the terms of useat extension.org/terms.

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